Returns & Exchanges
At Eddie Bauer, we stand behind our products and want you to be fully satisfied with your outdoor gear and apparel. If your purchase does not meet your expectations, we offer a straightforward return process within 60 days of purchase.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to return.
Pack Your Items
Securely place your unworn, unwashed items with original tags attached into the original shipping package or a sturdy box.
Attach Shipping Label
Print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package, ensuring any old labels are covered.
Drop Off and Track
Hand your package to the designated carrier or drop it off at an authorized shipping location, then use your tracking number to monitor its journey back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing